Bajaj Finserv Customer Care: Bajaj Finserv is an Indian non-banking financial company that provides services such as asset management, wealth management and insurance. It is a part of Bajaj Holdings and Investments Limited.
Here you will get all the information related to Bajaj Finserv Customer Care Number. Here we have given complete information about important numbers and emails.
Navigating Bajaj Finserv Customer Support
Bajaj Finserv Customer Care Center: Bajaj Finserv customers can contact the organization by calling the following numbers:
020 3957 5152
The customer should call from the registered mobile number to get immediate answers to his queries. If someone is contacting Bajaj Finserv through a number which is not registered in its database. So the caller should keep the 7 digit customer ID or EMI card number with him before making the call.
IVR is available in 10 languages which include Hindi, English, Punjabi, Gujarati, Tamil, Telugu, Kannada, Bengali, Malayalam, etc.
Accessing Help: Bajaj Finserv Card Customer Care
Bajaj Finserv Credit Card Customer Care Number: You can contact Bajaj Finserv Customer Care team to get solutions to the issues related to Bajaj Finserv Credit Card and other network cards.
For answers related to your credit card you can call the following numbers:
020 – 3957 5152
Alternatively, one can contact the RBL Bank (for Bajaj Finserv Credit Card) helpline number by dialing the following numbers:
022 – 71190900
One can mail their queries on the following email address:
Accessing Help: Bajaj Finserv Loan Customer Care
Bajaj Finserv Loan Customer Care Number: Bajaj Finserv provides various loans to the customers. To inquire about loan options or get answers to any questions you can call the following numbers:
020 – 3957 5152
You can also send an SMS ‘SOL’ to 9773633633 to inquire about Bajaj Finserv Personal Loan.
Bajaj Finserv Customer Service via Email
Bajaj Finserv Customer Care Email: In case of any query or concern, write an email with complete details to [email protected] (If you are an existing customer then carry loan account number / customer ID) Customer Care Team 2 working days Will respond within. Don’t forget to check the spam folder.
Alternatively, one can make a request online by visiting Bajaj Finserv portal https://www.bajajfinserv.in/raise-a-request.
Getting Bajaj Finserv Customer Service via SMS
Bajaj Finserv Customer Care Service Via SMS: Bajaj Finserv can send SMS from a registered mobile number to get information related to products.
To get immediate assistance send an SMS to +91-9227564444 from your registered mobile number.
You can type the following keyword and send SMS to +91 92275 64444.
Here are the SMS keywords:
Certainly! Here’s the parajumbled list in a table:
| Keyword | Transaction Information |
|---|---|
| PIN | Obtain your 4-digit EMI card PIN |
| EXPERIA | Discover your customer portal username and password through EXPERIA |
| APP | Obtain the mobile app download link |
| UPDEMAIL | Update your email address using |
| VAN | Find information on your Flexi Virtual Account Number (Not applicable for Salaried Flexi customers) |
| CUSTID | Retrieve your customer ID |
| Branch | Identify the nearest branch using your PIN CODE. Example: BRANCH 4XX 0XX |
| LAN | Acquire details of your Loan Account Number (LAN) |
| NOC | Request a No Objection Certificate (NOC) |
Bajaj Finserv Customer Service by visiting the nearest branch
If the customer wishes to change the payment method, purchase or cancel an insurance policy or requires a refund, he or she can visit the nearest Bajaj Finserv branch. Visit the official portal to locate the nearest branch.
Bajaj Finserv Customer Service by visiting online customer portal
Bajaj Finserv also offers online customer portal from where you can access all loan details, manage existing loans, view special offers and more easily. Customers can visit Bajaj Finserv’s Experia portal by entering ID/email ID/registered mobile number.
Bajaj Finserv Customer Service through Virtual Assistant – BLU
Bajaj Finserv has its own virtual assistant named BLU which helps customers resolve their queries instantly. One can access the BLU portal and ask questions directly to the virtual assistant.
Bajaj Finserv Customer Service through Bajaj Finserv App
Customers can resolve their queries through Bajaj Finserv Mobile App. One can find the app download link on the portal of Bajaj Finserv.
Bajaj Finserv Complaint Portal
If you are not happy with the resolution offered by customer care or have not received any response from Bajaj Finserv, you can resolve the issue with the Grievance Officer. Here are the ways you can contact them:
Via email
One can write to the Grievance Redressal Officer at [email protected].
via call
You can contact Grievance Redressal Officer Mr. Rinku Anand on 020-71177266 available from Monday to Friday; 9.30 am – 5.30 pm.
Escalation 2 -Customer Experience Head
If you do not receive a satisfactory resolution from the Grievance Redressal Team or do not receive a resolution within 3 working days, you can escalate the issue.
And can contact National Head – Customer Experience, Bajaj Finserv. Send email to [email protected].
If the complaint is not addressed within a month, you can appeal to the officer-in-charge at the following address:
Officer-in-charge,
reserve Bank of India,
Regional Office, DNBS, 4th Floor,
Opp. Mumbai Central Station,
Byculla, Mumbai – 400008.
Bajaj Finserv prides itself on top-tier products as well as customer service. This is true for all offers, and if you want to get assistance with Bajaj Finserv loans, such as Bajaj Finserv Home Loan, you can easily reach the customer care team online or offline.
Frequently Asked Questions: Bajaj Finserv Customer Care
What is Bajaj Finserv Customer Care Toll Free Number?
Both potential and existing customers can use Bajaj Finserv customer care number. Queries and offers on home loans can be addressed through helplines, making them a one-stop solution.
For potential customers, call Bajaj Finserv customer care no. The number is 1800-103-3535, and for existing customers the number is 08698010101.
As an existing customer with loan related queries, you can dial the Bajaj Finserv customer care number to get help in 10 different languages, including English, Hindi, Malayalam and Oriya.
How can I talk to Bajaj Finserv Customer Care Executive?
To speak with a representative regarding a home loan, all you need to do is call the Bajaj Finserv customer care number. As an existing customer, call the number using your registered mobile number or have your customer ID handy for the Swift experience.
What is the email ID of Bajaj Finserv Customer Portal Service?
Apart from using the Bajaj Finserv customer care number, you can also send an email to the Bajaj Finserv customer care team with your home loan queries.
You can reach https://www.bajajfinserv.in/reach-us, and this provision is available to existing customers only.
How can I know my Bajaj Finserv loan status through SMS?
Unlike Bajaj Finserv customer care number and email provision, to know the status of the loan, SMS service can be availed.
As a potential customer, you can SMS ‘SHOL’ to 9773633633 for home loan details. As an existing customer, send ‘EMI LAN’ or ‘HELP’ to 9227564444 for loan/EMI details.
What are the other ways to contact Bajaj Finserv Customer Care?
You can visit a Bajaj Finserv branch at a location near you through the ‘Visit Our Branch’ feature. You can also login to the Customer Portal-Util through a browser or through the application to know details related to your loan.
Similarly, you can get virtual help through chatbot BLU. Bajaj Finserv customer care number can give a missed call to 8506889977 for WhatsApp assistance.